Terms & Conditions

By accessing and using pcpro.ae ("the Website"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services. These terms apply to all visitors, users, and customers.

PCPRO is an online store operated by Technozone Computers Trading L.L.C, based at Khalid Bin Al Waleed Rd, Al Souq Al Kabeer, Al Fahidi, Dubai, UAE. We specialize in laptops, gaming laptops, desktops, PC components, and related accessories. All products are 100% genuine and backed by manufacturer warranty. Contact us at support@pcpro.ae or +971 50 120 1874. Business hours: Sat–Thu 09:00–21:00, Fri 14:00–21:00.

To use our services and make purchases, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Reside in a location where we offer delivery

When you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts at our discretion.

We strive to display accurate product descriptions, images, and pricing. However, we do not guarantee that colors, specifications, or images are completely accurate. Prices are subject to change without notice. We reserve the right to correct any pricing errors discovered after an order is placed.

When you place an order, you make an offer to purchase. We reserve the right to accept or decline orders for any reason, including product availability, pricing errors, or suspected fraud. A confirmed order does not constitute a binding contract until we send dispatch confirmation.

All payments on PCPRO are processed securely through Nomod, a PCI DSS-compliant payment gateway. By making a payment, you agree to Nomod's terms of service. We do not store your full payment card details. For payment-related disputes, please contact our support team first.

All products sold by PCPRO are covered by the manufacturer's warranty. Warranty terms vary by product and brand. We do not offer additional warranties unless explicitly stated. Warranty claims must be handled directly with the manufacturer or through our support team as per the product's warranty policy.

To the fullest extent permitted by UAE law:

• PCPRO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our total liability is limited to the purchase price of the product in question.
• We are not liable for delays or failures caused by events beyond our reasonable control.

All content on this website — including text, graphics, logos, images, and software — is the property of PCPRO or its content providers and is protected by UAE and international copyright laws. You may not reproduce, distribute, or create derivative works without our written consent.

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Engage in any activity that could damage our reputation

These terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the updated terms. We recommend reviewing this page periodically.

For questions about these Terms & Conditions, contact Technozone Computers Trading L.L.C (PCPRO):
Email: support@pcpro.ae
Phone: +971 50 120 1874
Address: Khalid Bin Al Waleed Rd, Al Souq Al Kabeer, Al Fahidi, Dubai, UAE
Hours: Sat–Thu 09:00–21:00, Fri 14:00–21:00